PRIVACY POLICY

Licks & Bites

Licks & Bites (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order through our online store powered by EasyStore.

1. ⁠PERSONAL INFORMATION WE COLLECT
   We may collect the following information when you browse or place an order:
   Name
   Email address
   Contact number
   Billing and delivery address
   Order and purchase history
   
   Payment details are processed securely by third-party payment gateways integrated with EasyStore. We do not store full payment card details.
   
   
   
2. HOW WE USE YOUR INFORMATION
   Your information is used to:
   - Process and fulfil orders
   - Arrange delivery or collection
   - Communicate order updates and customer support
   - Improve our website, products, and services
   - Comply with legal and regulatory requirements
   - We only collect information that is relevant and necessary for these purposes.
   
   
   
3.  ⁠SHARING OF INFORMATION
   We do not sell or rent your personal data.
   Your information may be shared with:
   - EasyStore (as our ecommerce platform provider)
   - Payment gateway providers
   - Delivery and logistics partners
   - Service providers essential to our operations
   
   All parties are required to handle your information responsibly.
   
   
   
4. ⁠DATA SECURITY
   We take reasonable steps to protect your personal data from unauthorised access, misuse, or loss.
   However, no online transmission is completely secure, and by using our website you acknowledge this risk.
   
   
   
5. ⁠COOKIES
   Our website may use cookies to:
   - Improve browsing experience
   - Analyse site traffic
   - Enable essential ecommerce functions
   
   You may disable cookies via your browser settings, though some features may not function properly.
   
   
   
6. DATA RETENTION
   We retain personal information only for as long as necessary to:
   - Fulfil orders and provide services
   - Meet legal, tax, or regulatory obligations
   
   
   
7. ⁠YOUR RIGHTS
   You may request to:
   - Access your personal data
   - Correct inaccurate information
   - Withdraw consent for data use (subject to legal obligations)
   - Requests can be made via the contact details below.
   
   
8. POLICY UPDATES
   We may update this Privacy Policy from time to time. Updates will be reflected on this page.